Shipping Policy

At Royal Deccan, we take care to ensure that every order reaches you safely and in good condition. Our products are thoughtfully selected for your home and gifting needs, and we aim to make the delivery experience just as dependable as the products themselves.

Order Processing

Orders are generally processed within 1–3 business days after confirmation.

During festivals, promotional events, new launches, or periods of unusually high order volume, processing may take a little longer. If there is a significant delay with your order, our team will contact you using the details provided at checkout.

Business days exclude Sundays and public holidays.

Delivery Across India

Royal Deccan currently delivers to serviceable locations across India.

Estimated delivery time after dispatch is generally:

Metro cities: approximately 3–6 business days
Other cities and towns: approximately 4–8 business days
Remote locations: delivery may take longer depending on courier availability.

These are estimated timelines and may vary due to location, courier operations, weather conditions, public holidays, or circumstances outside our control.

Shipping Charges

Any applicable shipping charges will be clearly displayed at checkout before you complete your order.

From time to time, Royal Deccan may offer free shipping or promotional shipping offers. Such offers may be subject to minimum order values, selected products, locations, or promotional periods.

Order Tracking

Once your order has been dispatched, tracking information will be shared through the contact details provided with your order.

Please allow some time after dispatch for the courier tracking system to update.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full address
• Correct PIN code
• Mobile number
• Apartment, building, floor or landmark details where applicable

If an order cannot be delivered because of an incorrect or incomplete address, unavailable recipient, repeated failed delivery attempts, or other customer-side issues, additional shipping charges may apply for re-dispatch.

Delivery Attempts

Our courier partners may make multiple attempts to deliver your order.

Please ensure that someone is available to receive the package and that the registered mobile number remains reachable during the delivery period.

If the shipment is returned to Royal Deccan after unsuccessful delivery attempts, please contact us for assistance.

Packaging

We take particular care while packing décor, gifting and other delicate products.

Products may be packed using protective materials appropriate to the nature of the item. Packaging may vary depending on the product, order size and shipping requirements.

We recommend inspecting the outer package when receiving your order.

Damaged Package on Delivery

If the outer package appears visibly damaged, opened or tampered with, please take photographs or a short video before opening it.

If the product inside is damaged, please contact Royal Deccan as soon as possible with:

Order number + clear photographs/video of the package and product.

Claims relating to damaged products will be handled according to our Return & Exchange Policy.

Delays Beyond Our Control

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur because of courier disruptions, severe weather, transport issues, strikes, natural events, government restrictions, high seasonal demand or other circumstances beyond our reasonable control.

Delivery estimates therefore should not be treated as guaranteed delivery dates.

Multiple Products in One Order

If your order contains multiple products, they may occasionally be dispatched separately depending on stock availability, packaging requirements or fulfilment location.

You may therefore receive more than one shipment for the same order.

Changes After Placing an Order

If you need to correct your delivery address or contact information, please contact us before the order is dispatched.

Once a shipment has been handed over to the courier partner, we may not be able to modify the delivery address.

Contact Royal Deccan

For questions regarding shipping, tracking or delivery, please contact:

Royal Deccan
Email: royaldeccanofficial@gmail.com
Mobile No.: +91-8588908850
Website: Royal Deccan

Our team will be happy to assist with your order.