Terms & Conditions

Last Updated: September 2026

Welcome to Royal Deccan. These Terms & Conditions govern your use of our website and your purchase of products from us.

By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions.

About Royal Deccan

Royal Deccan offers home décor, gifting, lifestyle and related products through its online store.

Our brand philosophy is reflected in our tagline: Homes with Heritage

Website Use

You may use this website for lawful personal shopping and information purposes.

You agree not to:

• Misuse the website
• Attempt unauthorized access to our systems
• Interfere with website security or functionality
• Copy or exploit website content for unauthorized commercial use
• Use false information while placing an order
• Engage in fraudulent transactions

We reserve the right to restrict or refuse access where misuse is suspected.

Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, materials, colors, features and prices are accurate.

However, slight differences may occur due to:

• Screen display settings
• Photography and lighting
• Handcrafted or artisanal finishes
• Natural materials
• Manufacturing variations

Such minor variations may not necessarily be considered defects.

Pricing

All prices shown on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may be changed at any time without prior notice.

The price applicable to an order will generally be the price shown at the time the order is placed.

Any applicable taxes, shipping charges or discounts will be shown during checkout where relevant.

Taxes

Unless otherwise stated, prices may include applicable taxes as indicated on the website.

Where required, applicable GST or other taxes will be charged in accordance with Indian law.

Orders

Submitting an order does not automatically guarantee acceptance.

Royal Deccan may refuse or cancel an order in situations including:

• Product unavailability
• Incorrect pricing
• Payment failure
• Suspected fraud
• Incorrect customer information
• Delivery restrictions
• Technical errors
• Other operational reasons

If payment has already been collected for an order we cannot fulfill, an appropriate refund will be initiated.

Payment

We may accept payment through available methods displayed at checkout, including supported cards, UPI, wallets, online payment services or Cash on Delivery where available.

Payment processing may be handled by third-party payment providers.

Royal Deccan does not directly control the processing time or technical availability of third-party payment systems.

Cash on Delivery

Cash on Delivery may be available for selected products, locations or order values.

We reserve the right to restrict or disable Cash on Delivery where necessary.

Customers should provide accurate contact details and remain available for delivery.

Shipping and Delivery

Shipping and delivery are governed by our separate Shipping Policy.

Delivery timelines are estimates and may vary due to courier operations, location, weather, public holidays, seasonal demand or circumstances outside our control.

Returns, Exchanges and Refunds

Returns, exchanges, damaged-product claims and refunds are governed by our Return & Exchange Policy.

Customers should review that policy before placing an order.

Order Cancellation

Cancellation requests should be made as early as possible.

Orders may generally be cancelled before dispatch.

Once an order has been dispatched, cancellation may not be possible and the applicable return policy will apply.

Product Availability

All products are subject to availability.

Products may be discontinued, restocked or removed from the website at any time.

Adding an item to your cart does not necessarily reserve inventory until the order is successfully confirmed.

Promotions and Discounts

From time to time, Royal Deccan may offer discount codes, promotional offers, free shipping or special pricing.

Promotions may:

• Have expiry dates
• Apply only to selected products
• Require minimum order values
• Be restricted to one use per customer
• Be subject to additional terms

Promotional offers cannot necessarily be combined unless specifically stated.

Intellectual Property

All website content, including:

• Brand name
• Logo
• Product photography
• Graphics
• Website design
• Written content
• Promotional material

is owned by Royal Deccan or used with appropriate authorization.

Such content may not be copied, reproduced, distributed or commercially exploited without permission.

User Content and Reviews

If you submit a product review, testimonial, photograph or other content to Royal Deccan, you confirm that:

• The content is truthful to the best of your knowledge
• You have the right to submit it
• It does not violate another person’s rights

We may moderate or remove content that is abusive, misleading, unlawful or unrelated.

If you want to use customer photos for marketing, it is better to obtain clear permission before doing so.

Third-Party Services

Our website may use third-party services for:

• Payments
• Shipping
• Analytics
• Advertising
• Customer communication
• Website functionality

These services may have their own terms and privacy policies.

Royal Deccan is not responsible for the independent operation of third-party platforms.

Website Availability

We aim to keep the website operational, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to:

• Maintenance
• Technical problems
• Server issues
• Platform outages
• Updates
• Circumstances beyond our control

Limitation of Liability

To the extent permitted by applicable law, Royal Deccan will not be liable for indirect or consequential losses arising from use of the website or products.

Nothing in these Terms is intended to exclude rights or remedies that cannot legally be excluded under applicable consumer law.

Customer Responsibilities

Customers are responsible for:

• Providing correct contact information
• Providing an accurate delivery address
• Reviewing product information before ordering
• Following any product care instructions
• Receiving deliveries in a timely manner

Fraud and Abuse

We reserve the right to cancel orders or restrict access if we reasonably suspect:

• Fraudulent activity
• Payment misuse
• Repeated delivery refusal
• Abuse of return policies
• False claims
• Unauthorized use of accounts

Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that certain information may be processed for order fulfilment, payments, delivery, support and other legitimate business purposes.

Changes to These Terms

Royal Deccan may update these Terms & Conditions from time to time.

The latest version will be published on this page with an updated revision date.

Continued use of the website after an update constitutes acceptance of the revised terms.

Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes will be subject to the jurisdiction of the competent courts applicable to Royal Deccan’s registered business location, subject to applicable consumer protection laws.

Contact Us

For questions about these Terms & Conditions, please contact:

Royal Deccan
Email: royaldeccanofficial@gmail.com
Address: New Delhi, India